We are hiring for an experienced e-commerce specialist to manage and grow our online sales across platforms like Amazon, Flipkart, and other e-commerce portals.
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Herbal , ayurvedic , nutraceutical , food & nutrition supplements
Department: Retail & eCommerce
Experience : 1 year
Salary : 18 to 25 k
Job description :
· Oversee Amazon Seller Central, Flipkart Ads, Amazon Ads, and Other E-Commerce Portals
· .Management of E-Commerce, Reconciliation, Returns, etc.
· International Portal Enrollment and Management for E-Commerce.
Additional Roles Determining Performance And Needs:
1. Boost Online Business Sales Output with Critical Account Relationship Management
2. Adjust Pricing & Inventory on Portals as Needed
3. Oversee the order fulfillment process, ensuring timely dispatch and delivery in coordination with the dispatch team.
Key Responsibilities:
* Product Management:
* Manage product listings across e-commerce platforms.
* Ensure accurate product descriptions, images, pricing, and specifications.
* Conduct regular audits to ensure product data is up-to-date.
* Implement discounts, and coupons to boost product visibility and sales.
* Collaborate with the Account Manager to enhance performance on e-commerce platforms.
* Order Management:
* Monitor and manage stock levels, coordinating with the inventory team to prevent stockouts.
* Customer Service:
* Address customer queries and complaints promptly and professionally.
* Handle returns, raise claims, and refunds as per company policy.
* Ensure customer satisfaction and work towards improving ratings and reviews.
* Reporting & Analytics:
* Generate and analyze sales reports, inventory reports, and other reports.
* Maintain MIS of daily orders.
Education :
UG: Any Graduate
PG: Any Postgraduate